Tech Support

• I forgot my username. What should I do?
• I forgot my password. What should I do?
• I'm trying to sign in, but the login page doesn't recognize my email. What should I do?
• I paid for a subscription but it's not active

• I received a credit card error. What should I do?
• I got an error and I can't pay
• I select PayPal for payment, but nothing happens. What can I do?
• I have an Artlist charge on my bank statement

• Where can I download the tracks from the site?
• I can't download SFX. What should I do?
• I can only download watermarked assets
• Tips to help you download footage
• The music is watermarked. What should I do?
• I'm having trouble downloading onto my iPhone/iPad. What should I do?

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• I can't link my Facebook business page. What should I do?
• Trouble linking my YouTube channel to My Account

• There's a problem on the site. Do you have any tips to troubleshoot the issue?
• Create and share a collection
• Create and add to a collection
• Change the name of a collection
• Your saved songs, sounds, clips, and templates
• How can I change the language of the site?

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