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Account Help

My Account

  • Change or update your account information
  • Why your address is showing as Albania
  • How to update your billing address
  • Sharing your Refer a Friend link
  • Access your downloads
  • How to know if an asset has been downloaded
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Upgrade my plan

  • Upgrade to a Business plan
  • Get the right license for your use
  • How to upgrade your plan
  • Upgrade to a Pro license
  • Upgrade to Max
  • Upgrade your Pro subscription
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Payments

  • Change the payment method for your account
  • Change the billing from monthly to yearly
  • Change the billing from yearly to monthly
  • I need help with my upgrade payment
  • How the automatic renewal works
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Change my plan

  • How to change your plan
  • Change my plan to Music only
  • Combine my Artlist and Artgrid subscriptions
  • Move my Artgrid plan to Artlist Footage
  • Move my Artgrid plan to Artlist Max
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Invoices

  • Download your invoice
  • Change the information on your invoice
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My Clearlist

  • Register your channels to the Clearlist
  • Register your channels with a Pro subscription
  • Edit your channels with a Pro subscription
  • Edit your channels with a Social plan
  • Tips to add your YouTube channel to the Clearlist
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Cancel

  • Cancel my free Trial
  • Artlist's Refund Policy
  • Cancel the next renewal in my account
  • My account was recently renewed, but I don't want to continue right now. What can I do?
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