If you found an issue on the site that's impacting your experience, here are some basic troubleshooting tips to see if this clears the issue.
- Disable any ad blockers, firewalls or cookies. Refresh the page and try again.
- Make sure you're using the most updated version of your browser and operating system
- Try a different browser
- Open the site in an incognito window
If you're still experiencing the issue after these steps, please report the issue to Support. Please include the following details:
- OS (operating system) you are using
- Browser + version you are using
- A screenshot of the error & console. To open the console on the page where the error is occurring use this keyboard shortcut:
- Ctrl +Shift +J (on Windows)
- Cmd + Option + J (on a Mac)
When your console is open it will look like this:
Once we receive your message, our team will begin investigating.