I have an Artlist charge on my bank statement

If you have an Artlist account or had one in the past, check your inbox for the email registered to the account. You'll receive an invoice there after purchase or renewal. Also check with your colleagues if you're part of a company to see if they signed up for Artlist.

If you didn't receive an invoice or you don't know the email on your account, Contact us with some of the following information so we can locate your account:

  1. Name 
  2. PayPal or other payment email address
  3. Amount of the charge

  4. Date of the charge
  5. Last 4 on the card
  6. Invoice or payment confirmation

  7. Screenshot of the charge

If the charge is from Artlist Inc., this is likely a payment from an Artlist-owned company like Artgrid or Motion Array. Click here to contact the Motion Array team.

Updated