What is Artlist's Refund Policy?

Our Refund Policy is simple - If you paid within 14 days and have not downloaded any assets from the site, then you qualify for a refund. Please contact us with your name and email so that we can quickly process your request.

Below are a few examples of how our refund policy works:

Did you recently sign up for a new Artlist subscription but changed your mind?

    You will qualify for a refund if:

  • Payment was made within the last 14 days
  • You have not downloaded or used any assets

Did your account renew and you don't need a subscription right now?

     You will qualify for a refund if:

  • Payment was made within the last 14 days
  • You have not downloaded or used any assets since your renewal

Would you like to change your plan? Was there a billing error?

If you qualify for a refund or need any help with billing, please contact us with your account information such as name, registered email and license number so that we can offer you the best solutions available.

If you’ve signed up for a Team and you have unused seats, you will only qualify if your request is made within the first 14 days of your subscription.

For more information about our policy, please refer to our Terms of Use .

 

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