If you’re unable to log into your account, here are some basic tips you can try:
- First, refresh your browser window.
- Check the details of the email address carefully and re-type the address. When a recognized email address is used, the field will turn green and a check mark will appear.
- If you signed in via Facebook or Google and aren't sure which email address is linked to the account, please check those platforms to find out the email being used.
- If you’re still unable to access your account, contact us and we’ll help you access your account quickly.