Artlist invoices provide a clear breakdown of each payment. They’re helpful for managing records, understanding charges, or preparing tax documents. This article covers where to download your invoice, and how to update your billing address.
How to download invoices
Invoices are available through your account settings. Each invoice includes subscription details, billing period, and payment method.
To view or download your invoices:
- Click on Home and select your Avatar icon.
- In the account menu, select My Account.
- Go to the Invoices tab.
- Click Download All to download your complete invoice history or manually select the invoice(s) you would like to download.
How to update billing address
Updating your billing address ensures accurate information is displayed on all future invoices.
- In the top right of your page, select your Avatar icon.
- In the account menu, select My Account.
- Go to Billings.
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Enter your updated billing address and click Save.
Commonly asked questions
Can I edit the name or address on an invoice after it has been issued?
To edit the name or address invoice after it’s been issued, contact us. To make sure any updates are reflected on future invoices, be sure to update your billing address before your next renewal.
Can I edit my payment method details on an invoice after it has been issued?
It is not possible to edit the payment method details on an invoice edited after the invoice has been issued. Only customer information (i.e. billing address or company name) can be edited. For more information on updating your payment method, see How to update your payment method.
I need to include my company’s tax ID. Where can I add it?
To add your company’s tax ID or VAT number, contact us.
Why is the address on my invoice incorrect?
The address shown on your invoice reflects the billing address saved in your account at the time of payment. To update it for future invoices, read here.
Will I automatically receive my invoices via email?
Invoices are not automatically sent via email. To download any of your past invoices, read here.
My company requires an invoice before purchasing a subscription. Can you send that to me?
If your company requires an invoice before purchasing a subscription, please refer them to our Pricing Page for details. Invoices are only generated after a successful payment has been made.
Note: Trial accounts do not generate invoices, and invoices cannot be issued before a payment is processed.
Can I update an invoice from a previous financial quarter?
Invoices from previous financial quarters can’t be updated. Future invoices will include your updated billing address as long as the changes are saved in your account before your next renewal.
I’m having a problem downloading my invoice. What should I do?
If you’re having a problem downloading your invoice, please log out of your account, restart the browser, clear cache, then log back in and try to download again. If that doesn’t resolve the issue, or if you are having trouble accessing older versions of your invoice, contact us.
Need some more help? Head back to our Help Center.